Everything you need to know about working with HouseTech Group
HouseTech Group is a leading B2B manufacturer of kitchen appliances with over 15 years of experience. We produce Range Hoods, Gas Stoves/Hobs, Ovens, Air Fryers, and Gas Water Heaters for global markets, serving clients in more than 50 countries.
Our manufacturing facility is located in China, spanning over 30,000 square meters with modern production lines. We welcome factory visits from potential partners.
We hold multiple international certifications including ISO9001, CE, CB, ETL, SASO, and GCC. Additional certifications can be arranged for specific market requirements.
MOQ varies by product type and customization level. Standard product MOQ starts from as low as 100 units. Customized/OEM orders typically start at 300-500 units per model. Contact us for specific requirements.
You can request a quote through our Contact Us page or by emailing sales@housetech-ch.com. Please include product models, quantities, destination country, and any customization requirements. We respond within 24 hours.
We accept T/T (Telegraphic Transfer), L/C (Letter of Credit) for large orders, and other negotiable terms based on order size and relationship. Typically: 30% deposit, 70% before shipment.
Yes! We offer comprehensive OEM and ODM services including custom branding, logo placement, packaging design, product specification modifications, and new product development. Our R&D team has 50+ engineers ready to support your projects.
Standard products: 15-25 days after order confirmation. Custom/OEM orders: 30-45 days depending on complexity. We always strive to meet urgent deadlines when possible.
Yes, we provide samples for evaluation. Sample fees apply and are refundable when the bulk order reaches a certain quantity. Sample delivery time is 5-10 days by express courier.
Shipping time depends on the destination and method:
Yes, we handle all export documentation including commercial invoice, packing list, certificate of origin (CO), bill of lading, and any special documentation required by your country's customs authorities.
We offer 1-3 year warranty depending on the product category and agreement terms. Spare parts are available throughout the warranty period and beyond. Detailed warranty terms are specified in each purchase contract.
If you receive defective products, please contact us within 7 days of receipt with photos and details. We will investigate promptly and arrange replacement, repair, or credit depending on the situation. Customer satisfaction is our priority.
